Owner: Cogent, Virtual Admin Services

Production Manager - African-American Shakespeare Company

2016 - Present

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• Responsible for all communication with actors and designers from

• auditioning/interviewing, through casting/hiring, to sending contracts and sending all

• pertinent information regarding each production

• Prepare scripts for productions: editing and formatting, and preparing for printing

• Responsible for scheduling auditions, preparing audition materials, and ensuring venue set

• up and staffing

• Coordinate with rehearsal venues to ensure appropriate space for all rehearsals.

• Once rehearsal is underway, coordinate with performance venues regarding technical and

• staffing requirements and schedule

• Interface between production staff and the company. To this end, created templates and

• protocols to ensure consistent, clear communication

• Oversee design staff, including deliverables and budget oversight; review invoices

 

Administrative Assistant - Various clients

2014 - Present

• Financial administration: tracking and preparing all income and expenses for taxes

• Created income tracking and tax workbook

• Managed customer communication: onboarding new customers; scheduling and tracking

• sessions; charging and tracking payments

• Social media: found images for and created social media posts; updated website; scheduled,

• published and tracked posts

• Created and managed staff timesheets and tracked payments due

 

American Conservatory Theater

Assistant Head Treasurer - Box Office

2016 - Present

• Assist customers in friendly and professional manner

• Understand and effectively communicate all theater activities and protocols

• Assist customers with ticket purchases via phone and in person

• Prepare tickets for distribution at box office

• Efficiently and cordially handle ticket distribution and sales prior to ticketed events

 

Associate House Manager

2015 - 2017

• Supervised security, usher/ticket taker, and bar staff; contractors, and volunteers

• Resolved patron inquiries or concerns, and respond effectively to emergencies

• Communicated and coordinated with Stage Management and Box Office

• Oversaw all public areas

• Counted out bar and merchandise banks and completed daily sales report

• Compiled information for, and completed House Manager’s report

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Transportation Engineering Consultant Firm

Business Development Coordinator

​2011 - 2014 

• Assessed bid documents and determined requirements applicable to the firm and its subconsultants/prime consultant

• Prepared forms/questionnaires and provided input for the firm’s proposal strategy

• Updated and wrote text for résumés, experience and other portions of the proposal document

• Built and formatted documents in Word, adhering to the proposal requirements as well as integrating company standards

• Assisted in the creation and editing of technical documents and other project deliverables

• Researched and managed production of 40th Anniversary Magazine

• Researched and managed implementation and maintenance of Cosential database

• Coordinated and planned company meetings

 

 

Regional Financial Administrator / Office Manager

​2004 - 2010

• Completed invoicing for all regional projects, coordinating with clients about invoicing procedure, and assisting Project Managers with budget management

• Maintained regional accounts receivable in Solomon Accounting System

• Processed accounts payable and employee expenses

• Formatted contract documents for submittal

• Continued to perform all Administrative Assistant duties described below

 

 

Administrative Assistant / Receptionist

​2003 - 2010

• Managed day-to-day activity and operations, including typing, faxing, copying, shipping and distribution of mail, for Regional San Francisco Office, support Vice President, Regional Manager and their staff

• Managed office proprietary document control policies and procedures, data entry and filing

• Assisted Regional Financial Administrator with compiling data and generating report for payroll

• Provided HR support by tracking time off, distributing updated benefit information, updating Employment Regulation Guidelines

• Received and directed incoming phone calls, facilitated internal communications and schedules

• Ordered and stocked office supplies, coordinated office equipment maintenance

• Coordinated office events, including holiday events, team-building off-sites, and internal office occasions

 

 

Solely-Owned Travel Agency

Executive Travel Consultant

​2000 - 2003

• Managed corporate accounts by writing, advising, presenting, implementing and enforcing travel policy

• Planned, advised, and booked independent and small group travel

• Communicated effectively with internal and external customers

• Managed office documents for internal office records, and distribution to clients

• Answered phones and fielded calls

 

 

Corporate Travel Agency

Travel Consultant

1998 - 2000

• Found hotel availability in sold out situations

• Booked air, car and hotel reservations for corporate clients

• Assisted with travel accounting