RESUME
Professional ​
info​​
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Outgoing, detail- and task-oriented administrator, with strong organizational skills, and ability to translate broad principles to day-to-day activities
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Excellent oral and written communication skills, professional attitude, accomplished collaborator
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Quick learner, with the flexibility and willingness to adapt to any challenge
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References available upon request
Languages
English
French
Work​
experience​
Owner: Cogent, Virtual Admin Services
Production Manager - African-American Shakespeare Company
2016 - Present
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Responsible for all communication with actors and designers from
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auditioning/interviewing, through casting/hiring, to sending contracts and sending all
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pertinent information regarding each production
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Prepare scripts for productions: editing and formatting, and preparing for printing
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Responsible for scheduling auditions, preparing audition materials, and ensuring venue set
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up and staffing
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Coordinate with rehearsal venues to ensure appropriate space for all rehearsals.
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Once rehearsal is underway, coordinate with performance venues regarding technical and
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staffing requirements and schedule
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Interface between production staff and the company. To this end, created templates and
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protocols to ensure consistent, clear communication
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Oversee design staff, including deliverables and budget oversight; review invoices
Administrative Assistant - Various clients
2014 - Present
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Financial administration: tracking and preparing all income and expenses for taxes
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Created income tracking and tax workbook
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Managed customer communication: onboarding new customers; scheduling and tracking
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sessions; charging and tracking payments
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Social media: found images for and created social media posts; updated website; scheduled,
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published and tracked posts
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Created and managed staff timesheets and tracked payments due
American Conservatory Theater
Assistant Head Treasurer - Box Office
2016 - Present
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Assist customers in friendly and professional manner
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Understand and effectively communicate all theater activities and protocols
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Assist customers with ticket purchases via phone and in person
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Prepare tickets for distribution at box office
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Efficiently and cordially handle ticket distribution and sales prior to ticketed events
Associate House Manager
2015 - 2017
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Supervised security, usher/ticket taker, and bar staff; contractors, and volunteers
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Resolved patron inquiries or concerns, and respond effectively to emergencies
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Communicated and coordinated with Stage Management and Box Office
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Oversaw all public areas
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Counted out bar and merchandise banks and completed daily sales report
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Compiled information for, and completed House Manager’s report
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Transportation Engineering Consultant Firm
Business Development Coordinator
​2011 - 2014
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Assessed bid documents and determined requirements applicable to the firm and its subconsultants/prime consultant
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Prepared forms/questionnaires and provided input for the firm’s proposal strategy
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Updated and wrote text for résumés, experience and other portions of the proposal document
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Built and formatted documents in Word, adhering to the proposal requirements as well as integrating company standards
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Assisted in the creation and editing of technical documents and other project deliverables
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Researched and managed production of 40th Anniversary Magazine
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Researched and managed implementation and maintenance of Cosential database
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Coordinated and planned company meetings
Regional Financial Administrator / Office Manager
​2004 - 2010
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Completed invoicing for all regional projects, coordinating with clients about invoicing procedure, and assisting Project Managers with budget management
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Maintained regional accounts receivable in Solomon Accounting System
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Processed accounts payable and employee expenses
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Formatted contract documents for submittal
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Continued to perform all Administrative Assistant duties described below
Administrative Assistant / Receptionist
​2003 - 2010
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Managed day-to-day activity and operations, including typing, faxing, copying, shipping and distribution of mail, for Regional San Francisco Office, support Vice President, Regional Manager and their staff
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Managed office proprietary document control policies and procedures, data entry and filing
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Assisted Regional Financial Administrator with compiling data and generating report for payroll
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Provided HR support by tracking time off, distributing updated benefit information, updating Employment Regulation Guidelines
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Received and directed incoming phone calls, facilitated internal communications and schedules
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Ordered and stocked office supplies, coordinated office equipment maintenance
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Coordinated office events, including holiday events, team-building off-sites, and internal office occasions
Solely-Owned Travel Agency
Executive Travel Consultant
​2000 - 2003
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Managed corporate accounts by writing, advising, presenting, implementing and enforcing travel policy
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Planned, advised, and booked independent and small group travel
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Communicated effectively with internal and external customers
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Managed office documents for internal office records, and distribution to clients
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Answered phones and fielded calls
Corporate Travel Agency
Travel Consultant
1998 - 2000
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Found hotel availability in sold out situations
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Booked air, car and hotel reservations for corporate clients
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Assisted with travel accounting
Education
Macalester College
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Bachelor of Arts in Dramatic Arts. Concentration in English Literature
Lycée d’Etat International, Ferney- Voltaire, France
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French Baccalauréat à Option Internationale
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A Level English language, literature, history and geography supervised by Cambridge University, UK
Berkeley Extension
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Editing Certificate
Skillpath Seminars
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"The Indispensable Assistant"
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"MS Office Suite"
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"Getting the Most From Microsoft Excel"