RESUME

Professional 

info
 

  • Outgoing, detail- and task-oriented administrator, with strong organizational skills, and ability to translate broad principles to day-to-day activities

  • Excellent oral and written communication skills, professional attitude, accomplished collaborator

  • Quick learner, with the flexibility and willingness to adapt to any challenge

  • References available upon request

Languages

English

French

Work

experience
 

Owner: Cogent, Virtual Admin Services
Production Manager - African-American Shakespeare Company
2016 - Present
  • Responsible for all communication with actors and designers from

  • auditioning/interviewing, through casting/hiring, to sending contracts and sending all

  • pertinent information regarding each production

  • Prepare scripts for productions: editing and formatting, and preparing for printing

  • Responsible for scheduling auditions, preparing audition materials, and ensuring venue set

  • up and staffing

  • Coordinate with rehearsal venues to ensure appropriate space for all rehearsals.

  • Once rehearsal is underway, coordinate with performance venues regarding technical and

  • staffing requirements and schedule

  • Interface between production staff and the company. To this end, created templates and

  • protocols to ensure consistent, clear communication

  • Oversee design staff, including deliverables and budget oversight; review invoices

 
Administrative Assistant - Various clients
2014 - Present
  • Financial administration: tracking and preparing all income and expenses for taxes

  • Created income tracking and tax workbook

  • Managed customer communication: onboarding new customers; scheduling and tracking

  • sessions; charging and tracking payments

  • Social media: found images for and created social media posts; updated website; scheduled,

  • published and tracked posts

  • Created and managed staff timesheets and tracked payments due

 
American Conservatory Theater
Assistant Head Treasurer - Box Office
2016 - Present
  • Assist customers in friendly and professional manner

  • Understand and effectively communicate all theater activities and protocols

  • Assist customers with ticket purchases via phone and in person

  • Prepare tickets for distribution at box office

  • Efficiently and cordially handle ticket distribution and sales prior to ticketed events

 
Associate House Manager
2015 - 2017
  • Supervised security, usher/ticket taker, and bar staff; contractors, and volunteers

  • Resolved patron inquiries or concerns, and respond effectively to emergencies

  • Communicated and coordinated with Stage Management and Box Office

  • Oversaw all public areas

  • Counted out bar and merchandise banks and completed daily sales report

  • Compiled information for, and completed House Manager’s report

Transportation Engineering Consultant Firm
Business Development Coordinator

​2011 - 2014 

  • Assessed bid documents and determined requirements applicable to the firm and its subconsultants/prime consultant

  • Prepared forms/questionnaires and provided input for the firm’s proposal strategy

  • Updated and wrote text for résumés, experience and other portions of the proposal document

  • Built and formatted documents in Word, adhering to the proposal requirements as well as integrating company standards

  • Assisted in the creation and editing of technical documents and other project deliverables

  • Researched and managed production of 40th Anniversary Magazine

  • Researched and managed implementation and maintenance of Cosential database

  • Coordinated and planned company meetings

 

 

Regional Financial Administrator / Office Manager

2004 - 2010

  • Completed invoicing for all regional projects, coordinating with clients about invoicing procedure, and assisting Project Managers with budget management

  • Maintained regional accounts receivable in Solomon Accounting System

  • Processed accounts payable and employee expenses

  • Formatted contract documents for submittal

  • Continued to perform all Administrative Assistant duties described below

 

 

Administrative Assistant / Receptionist

2003 - 2010

  • Managed day-to-day activity and operations, including typing, faxing, copying, shipping and distribution of mail, for Regional San Francisco Office, support Vice President, Regional Manager and their staff

  • Managed office proprietary document control policies and procedures, data entry and filing

  • Assisted Regional Financial Administrator with compiling data and generating report for payroll

  • Provided HR support by tracking time off, distributing updated benefit information, updating Employment Regulation Guidelines

  • Received and directed incoming phone calls, facilitated internal communications and schedules

  • Ordered and stocked office supplies, coordinated office equipment maintenance

  • Coordinated office events, including holiday events, team-building off-sites, and internal office occasions

 

 

Solely-Owned Travel Agency
Executive Travel Consultant

​2000 - 2003

  • Managed corporate accounts by writing, advising, presenting, implementing and enforcing travel policy

  • Planned, advised, and booked independent and small group travel

  • Communicated effectively with internal and external customers

  • Managed office documents for internal office records, and distribution to clients

  • Answered phones and fielded calls

 

 

Corporate Travel Agency
Travel Consultant

1998 - 2000

  • Found hotel availability in sold out situations

  • Booked air, car and hotel reservations for corporate clients

  • Assisted with travel accounting

Education
Macalester College

 

  • Bachelor of Arts in Dramatic Arts. Concentration in English Literature

 

Lycée d’Etat International, Ferney- Voltaire, France

 

  • French Baccalauréat à Option Internationale

  • A Level English language, literature, history and geography supervised by Cambridge University, UK 

 

Berkeley Extension

  • Editing Certificate 

 

Skillpath Seminars

  • "The Indispensable Assistant"

  • "MS Office Suite"

  • "Getting the Most From Microsoft Excel"